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Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@carewaytech.com. Please note that returns will need to be sent to the following address: Careway Technologies, First Floor, Mythri Complex, Kalpetta, Wayanad, Kerala - 673122

Return Shipping Costs: (Choose one option below and delete the other)

  • Option A (If Free): Return shipping is free for all customers. We will provide a prepaid shipping label.
  • Option B (If Customer Pays): Customers are responsible for return shipping costs.

Restocking Fees: We do not charge any restocking fees for returns.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@carewaytech.com.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@carewaytech.com.